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FAQs
How do I add my custom engraving details?
You can easily type your engraving instructions in the "Order Notes" box during checkout. Alternatively, you can click the "Order on WhatsApp" button or message our support team with your order number immediately after purchasing, and we will ensure it gets personalized perfectly!
What is included with the Free Gift Box?
Your order will arrive secured in our signature, high-quality luxury gift box, beautifully arranged and ready for gifting. It eliminates the need for any extra wrapping on your end and guarantees a breathtaking unboxing experience the moment it arrives.
Are there any extra charges for engraving or the gift box?
No, there are zero hidden fees! We believe in providing a premium experience from start to finish. Both the custom engraving service and our signature luxury gift box are included completely FREE with your purchase today.
What is custom engraving?
Make your purchase truly unique! We offer a precision laser engraving service where you can add a personalized name, special date, or a short message to your item. It’s the perfect final touch to create a memorable gift or a personalized keepsake just for you.
Is the shipping free?
Yes, absolutely! We offer 100% FREE shipping on all orders. Plus, every order comes beautifully packaged in a complimentary gift box with free custom engraving included.
When will I receive my item?
Once your order is placed, our team begins preparing it immediately. Standard delivery typically takes between 3 to 5 business days, depending on your exact location. You will receive a tracking link via email or WhatsApp as soon as your package is dispatched!
Can I change or return my item?
We want you to be completely in love with your fragrance! That's why we offer a hassle-free7-Day Money-Back Guarantee. If you are not entirely satisfied with your purchase, simply reach out to our support team within 7 days of receiving your item to arrange a quick return or exchange.